Shipping Policy
Destinations
We ship to all 50 states in the USA and all Candian provinces and territories. USA shipping is available for P.O. Boxes, as well as US military (APO/FPO/DPO) addresses.
Schedule
Your order will be crafted in 5-7 business days before being shipped. Once it's shipped, please see the below map for how many business days our carriers will take to deliver your order (they occasionally take an extra day or so). If timeliness of your order being delivered is really important, please allow some extra time for manufacturing and shipping delays (which are rare but more likely during the holidays, harsh weather, or large-scale events in the delivery area).
Due to the unpredictable conditions all shipping carriers are experiencing, we unfortunately cannot guarantee any firm delivery times.
Packaging
Almost every box we ship out is custom-cut by specialized equipment to perfectly fit your order and use as little cardboard as possible. This keeps shipping costs at a minimum and reduces our impact on the environment.
Rates
We believe in fair shipping costs - our website calculates exactly what it costs us to ship your order, and that's what we charge for shipping.
Carriers
USA packages are shipped FedEx, UPS, or USPS. Very large orders are shipped Freight. For Canadian packages DHL Ecommerce and DHL Express shipping options are avaiable.
Fully Assembled
All frames ordered with prints arrive fully assembled and ready to hang. All frames ordered without prints only require you to insert your photo or artwork into the frame and string the hanging wire.
Everything You Need
Every frame we ship out comes with everything you need to hang it on the wall, so you don't need to worry about purchasing additional accessories.
Restrictions
In extremely rare cases, restrictions that we do not control make it not possible for us to ship large orders to APO/FPO/DPO, P.O. Boxes, Alaska, or Hawaii. In these cases, we will reach out to you in order to work out a solution, and may cancel and fully refund your order if one can't be reached.
Ready to create your frames?
Explore our interactive frame builder and design your custom picture frames easily!
Design Your Frames Now